Welcome to the Follett On-Line System

We are pleased to offer our business partners the following features:

Streamlined parts ordering for products no longer under warranty
  • Find parts by equipment type or by part number
  • Create Favorites for fast repeat ordering
  • Upload your order from a spreadsheet
Convenient, secure order tracking
  • Look up orders, invoices and quotes and have copies emailed to you
  • Track shipments sent via carriers with tracking websites
  • Check the status of RMAs
  • Re-order items from previous orders
For products still under warranty, please call Follett's Technical Service Department at 1 877 612 5086. As always, you can contact us at the same number to order parts over the phone.

Current website customer?
Current Follett customers can log in using their email address and password. Logging in allows you to receive your pricing.

Not a current Follett website customer?
Click Here  to register for an account. Follett will contact you with a permanent customer number and information to use for your log in. You will receive your pricing after registering.

Don't want to register? You can still order online.
If you are not a registered customer, you can Click Here to continue. Please note that you will be charged full list prices and tax for all parts. You will still need to create a username and password to complete your transaction and receive a confirmation but please note this does not establish a permanent customer account for you.

Effective July 1, the introductory 5% discount for purchasing parts through Follett's Parts Webstore has been eliminated. Customers using the Webstore will continue to benefit from 24-hour/day direct parts quotation and purchasing, avoiding email and phone queues. Customers will still be able to save time and cost by uploading lists of parts and by marking favorites for repetitive purchase.